Australian Property Maintenance Index

"The folks at Tapi have been the real deal in supporting our clients and customers. Tapi is a constantly evolving software platform that helps Ray White Gisborne keep up with the needs of both our tenants and landlords. Just when you think Tapi have fixed all of our property management issues, they hit it out of the park once again by releasing another life-changing tool. We couldn't do our jobs without Tapi! Big shout out to Dani at Tapi; her communication and support are next level. Dani is a great inspiration for what client success should look like."

"Tapi listen! If you’re looking for excellent solutions crafted by a team who understand the work Property Managers do, these are your people. The tech is simple to use, it ‘talks’ to your other tech and it evolves with market and legislative changes. Our team all love Tapi, from accounts to Property Management we’d be lost without it."

"We’ve been working with the IE Tapi integration for a few weeks now, and it’s a game changer, our team love it. No need for note pads at inspections now- everything can be handled in the IE app, which then sync’s across to Tapi once we’ve back at the office."

"Tapi has allowed us to increase our Property Managers Portfolios with ease. If I had to pick between an office support admin and Tapi, Tapi would win every day of the week. With Tapi, we have also found much less push back and questions from owners when it comes to payroll. Now they can easily be informed of what invoices will be coming out and are able to better plan ahead for what costs they can expect. Tapi has taken the stress away from when Property Managers go on leave. Other PMs can easily pick up where they left off and tenants are never left frustrated from incomplete work orders.”

“Our team loves Tapi. It has streamlined our maintenance process, saving us valuable time and money. The insights have enhanced our landlord conversations and relationships. Because of the value, Tapi provides we are transparent with our landlords about the costs of technology like Tapi through the fees we charge for our service”

“We have tried other maintenance packages before but nothing has really worked as far as getting our systems streamlined the way we want and need them to be and then we came across Tapi. We've onboarded Tapi as our alliance partner. Since then our system and our process have flowed far more efficiently. Our client service provision has increased. Everybody's kept up to date as the process moves along and it keeps everything on track and people communicated with which stops the extra phone calls, which stops the extra frustrations and angst, so that's been really good from our client service perspective as well.”

“Tapi has saved up to 75% of the team’s time. Clients love the addition of Tapi because they can see what’s happening in real-time. If the invoice came through to Outlook, we’d have to download it, save it to a computer, rename it and then upload it into our trust account. Tapi’s invoice automation has been a godsend, a huge time saver! There used to be a lot of manual work to get the invoices where they needed to be, but with Tapi, everything is in one place and it’s really easy to navigate”

A big win for me is that the team finds it an easier-to-use, more intuitive system so they can just get on and get the job done. They love it!

I haven’t met many property management business owners who don’t want to grow the business. I think if you spoke to ten, all ten would say, yes. And Tapi is clearly a way to help you grow your business.