Compliance, Covered.

"I just wanted to give a huge shoutout to Anna and the Tapi team for their outstanding support during the recent cyclone. When things were chaotic and time was critical, Tapi made it incredibly easy to stay on top of urgent maintenance and communicate clearly with both tenants and trades. One of the things I love most about Tapi is how streamlined it makes the whole maintenance process. Tenants can log their issues directly, including photos and detailed notes, which means we get the full picture from the start without any back-and-forth. Everything stays in one place – updates, approvals, invoices – so we’re not wasting time digging through emails or text messages."

"We have had a great experience using Tapi as our property management maintenance software, as it has significantly improved our operations and made our tasks more efficient. With Tapi, we have been able to manage our properties seamlessly, from handling tenant requests, keeping our owners up to date and following up with trades. The Tapi team has provided excellent customer support, promptly addressing any issues and continuously implementing updates to enhance the user experience."

"Our integration with Property Tree and Tapi is seamless. The regular sync ensures are data is current and true. Using Tapi for maintenance saves us time, minimises risk and allows transparency across for all parties."

"Our experience with on boarding the Tapi software has been one of the smoothest we've ever experienced. Even with our large rent roll and extensive team, Tapi ensured that we were taken care of from the very beginning. Whether your team is feeling overwhelmed with maintenance or you just want to become more efficient, these guys are the way to go"

"Tapi has provided us the best solution for maintenance, It allows us to see a helicopter view and stay proactive on our maintenance. Our property managers love it and have reported back to me that Tapi has given them so much time back and they feel on top of all of their maintenance. Our Remote professionals are also fully trained on the system as are our inspection officers ensuring nothing is missed. I believe that our property managers have gone from managing around 220 properties to now up to 280 properties all with ease and less stress"

"The support from Tapi has been outstanding! The team is always responsive and helpful, ensuring we get the most out of the platform. Their solution has provided a seamless way for our landlords, property managers, tenants, and trades to handle maintenance efficiently. It’s a system that works!"

“We have tried other maintenance packages before but nothing has really worked as far as getting our systems streamlined the way we want and need them to be and then we came across Tapi. We've onboarded Tapi as our alliance partner. Since then our system and our process have flowed far more efficiently. Our client service provision has increased. Everybody's kept up to date as the process moves along and it keeps everything on track and people communicated with which stops the extra phone calls, which stops the extra frustrations and angst, so that's been really good from our client service perspective as well.”

“Tapi has saved up to 75% of the team’s time. Clients love the addition of Tapi because they can see what’s happening in real-time. If the invoice came through to Outlook, we’d have to download it, save it to a computer, rename it and then upload it into our trust account. Tapi’s invoice automation has been a godsend, a huge time saver! There used to be a lot of manual work to get the invoices where they needed to be, but with Tapi, everything is in one place and it’s really easy to navigate”

"When you make a major change to a process you hope it will result in a major change to your service offering and your team's efficiency, Tapi did not disappoint. We implemented Tapi across the entirety of our company’s maintenance and have been extremely pleased with the increased visibility, efficiency and service offering we have been able to achieve. Not only are our property managers grateful for the change; feedback from owners, tenants and trades has been positive too."

“Since going live with Tapi it has been really great streamlining our maintenance process. The feedback from our trades has been fantastic as it helps them manage their jobs as well as being a great tool to communicate with everyone."

I haven’t met many property management business owners who don’t want to grow the business. I think if you spoke to ten, all ten would say, yes. And Tapi is clearly a way to help you grow your business.