Put your property maintenance process on autopilot.

Quicker repairs, better visibility, happier clients.

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Reduce maintenance time by up to 40%.

It's time to take your property maintenance process from stressful to seamless. With the maintenance tracker, required repairs are easily reported, quoted and actioned all while keeping lines of communication with tenants, clients and suppliers wide open.

A process that works with your business.

Complete control

Get visibility across every stage of the job and easily find the ones that require extra attention.

Simple communication

Chat with tenants, clients and suppliers at any point while the job is open.

Automated follow-ups

Set up automated reminders to get maintenance taken care of by your suppliers more quickly.

Integrate with your existing trust accounting system.

You can get started with Tapi in no time. All the data from your existing trust accounting system is kept up-to-date.

How does it work?

Receive the request

Maintenance requests come in via a form on your website or the 24/7 Tenant Concierge.

Explore the Tenant Concierge

Gather quotes

Compare multiple quotes to decide on the best option.

Confirm with the owner

Forward quotes to your client for easy approval.


Send the work order

Let your supplier know you're ready for action! Send the work order from your mobile, tablet or computer.

Schedule the job

Ensure your tenants are happy by keeping them in the loop.


Confirm the repairs

Communicate directly with the supplier from when the request is made until the job is done.

Approve the invoice

Process incoming invoices fast with one-click approval.

Explore Invoice Automation

Use in-depth data to make your maintenance process more effective.

Discover how quickly you close maintenance issues, who your preferred suppliers are and how much money you're spending so you can make top-notch business decisions.

Explore Data Insights

Hannah Gill,
Managing Director of Independent

Using Tapi, our customers can see what real-time updates are happening and have complete transparency in relation to maintenance. The benefits of our clients and our customers being happier means our bottom line has been improved.

Read how Independent saves $60K annually with Tapi 

Harrison Vaughan,
Director of Tommy's Property Management

Tapi has redefined the way that we as property managers deal with maintenance. It has simplified the entire process from the tenant submitting the issue through to the supplier finishing the job, ensuring that no step is ever missed. I don’t know how any property management company could function without software like this.

Read how Tommy's delivers award-winning service to their clients

Brett Wheatland,
General Manager of Renting Adelaide

Tapi has been a revolution for our business. We were on the prowl for a seamless way of reporting, managing and closing off work orders for our customers and suddenly Tapi appeared and a solution unfolded. Both our clients and staff come first and Tapi ticks both these boxes with such a user friendly experience. Tapi makes reporting and managing the maintenance process a real pleasure.

Dan Granger,
Rentals Manager of Unique Realty

Tapi is the essential maintenance software for your portfolio. After a quick and easy implementation and brief training for our team due to its simplicity, our property managers efficiency on maintenance and accounts processing increased by 250%.

Natalie Wendell,
General Manager of Wendell Property

Tapi saves us time and money, makes our Property Managers happier and impresses our owners with improved reporting functions. As a business owner, it’s a no brainer and well worth the investment!


Book a free demo.

Free consultation session

Personalised training session

Integrates with your trust account

Book a demo now