You’re already working around the clock, 7 days a week, but your tenants are frustrated and expect a response within two hours. Something’s got to give, and now it doesn’t have to be the tenancy.
Repair requests aren’t put off - it’s so easy. Scan the QR code, done in under 60 seconds
No more unnecessary call outs or “what’s the update on” queries, non-urgent requests waiting for you in the morning
Poor handling of maintenance is the #1 tenant frustration
Provide suppliers with all the information they need to prepare for a job.
Tenant Concierge helps with triage and solution advice.
Tenant Concierge gives you time back in the day
The tenant concierge has been a fantastic addition to the already amazing product which is Tapi. It is been fantastic in terms of getting a bit more utilisation and uptake from our tenants and it allows our tenants to lodge a maintenance request at any time, any where.