Fixing repairs should be simple.
Tapi helps make maintenance and repairs stress-free for tenants. When something goes wrong in your home, your property manager uses Tapi to get it sorted quickly, keep you updated, and make sure the job’s done right.
Why Do Tenants Love Tapi
Get guidance to resolve smaller issues yourself, or provide clearer details when something needs fixing.
Everyone stays informed, so you’re not left chasing updates.
Log issues anytime online or through Concierge - no need to wait for office hours.
Detailed reports help owners and tradies make quicker decisions, so repairs can move ahead sooner.
Getting Started is Easy
You don't need a login. Head to your property manager's website or scan a QR code located in your home (it'll likely be under the kitchen sink!).
Report an issue with photos or videos.
Get email updates as your repair moves forward.
Be notified when a trade is assigned to your issue.
That’s all it takes. Repairs in motion.
Frequently Asked Question's
Use the tenant concierge on your property management agency’s website; or the QR code located under the kitchen sink (if installed).
Your property manager will have communicated to you via email. Search for “Tapi” in your email inbox and your job updates will appear.
You can update your issue through the job link that was shared in your email.
No, there is no Tapi login for tenants.
No, we communicate through email. No need to download anything.
By adding in photos and videos your property manager will be able to better assess your request and progress your maintenance.
You have access to support to! Email support@tapihq.com and we'll help you straight away with any technical questions. Just note that we cannot provide updates on jobs or invoices - this is best placed with the property management agency directly.
We help you get stuff fixed.
With Tapi, tenants get repairs done faster, communication is clearer, and renting feels simpler.
