Done > perfect

In maintenance, chasing perfection slows you down — and often makes things worse. The best coordinators know that a fast, good-enough decision beats a flawless one made too late. Because while you’re overthinking, the tenant’s waiting, the tradie’s moving on, and the owner’s losing confidence.
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At Tapi, we believe in momentum. That means keeping jobs moving — even if every detail isn’t locked in. You don’t need to know everything before you act. You just need to know enough to make the next best move.

This doesn’t mean cutting corners. It means making smart, timely calls and adjusting as you go. Need more info? Ask. Waiting on a quote? Keep the owner informed. Can’t reach the tenant? Try another way — but don’t let the job sit.

Great coordination is built on progress, not perfection. It’s the ability to navigate complexity without freezing. To keep decisions flowing. To prioritise outcomes over polish.

And here’s the irony: when you focus on getting things done, the overall quality actually improves. Jobs don’t drag. People feel looked after. Problems are solved before they escalate.

So make the call. Send the update. Move the job. Because done — with care and urgency — always beats perfect later.