Get owner approval fast

Owner approvals are often the slowest part of maintenance — but they don’t have to be. The secret? Give owners everything they need to say yes, and nothing they need to ask a follow-up question about.
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At Tapi, we’ve seen that fast approvals come down to three things: clarity, confidence, and context. Owners don’t want to micromanage, but they do want to feel in control. That means:
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• A clear description of the issue
• A specific cost or quote
• A confident recommendation
• Photos or evidence where needed

If you send vague, low-effort requests — “Hi, do you want us to fix this?” — don’t be surprised when owners hesitate or ask for more detail. But when you show that you’ve triaged the issue and are recommending the best course of action, you’ll get faster responses and earn more trust over time.

This isn’t about overloading them with technical info — it’s about helping them make a confident decision in under 30 seconds. That’s the bar.

Also, don’t let the approval process stall the entire job. While you wait, you can still prep the tradie, gather quotes, or line up availability. Keep the momentum going so that when the green light comes, you're ready to roll.

Remember: you’re not just asking for approval — you’re guiding a decision. Own that role.